Terms and Conditions
Updated on 2023/2024
Updated on 2023/2024
Last Updated: December 28, 2024
These Terms and Conditions ("Terms") govern your access to and use of the services provided by BirdDog Software, LLC (“Company,” “we,” “us,” or “our”) through our software-as-a-service (SaaS) platform (the “Service”). By using or accessing our Service, you (“User,” “you,” or “your”) agree to comply with these Terms. If you do not agree, you may not use the Service.
By accessing or using the Service, you confirm that you are at least 18 years old, have the legal authority to enter into a binding agreement, and agree to these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
BirdDog Software, LLC provides [briefly describe the SaaS service, e.g., "a cloud-based platform for sales research". The Service is delivered via an online platform and may include support, updates, and new features as made available by us.
a. Account Creation
To access the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
b. Account Security
You are responsible for maintaining the confidentiality of your login credentials and are solely responsible for all activities occurring under your account. Notify us immediately of any unauthorized use or suspected breach of your account.
a. Subscription Plans
Access to the Service may require payment of subscription fees. Details about our subscription plans, pricing, and payment terms are provided during the registration process and on our website.
b. Payment Terms
All payments must be made in U.S. dollars via the payment methods we specify. By providing payment information, you authorize us to charge the subscription fee and any applicable taxes.
c. Auto-Renewal
Subscriptions renew automatically at the end of the subscription term unless canceled in accordance with these Terms.
d. Non-US Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
e. Refund Policy
All fees are non-refundable unless otherwise stated in our refund policy or required by law.
a. Prohibited Activities
You agree not to:
Use the Service for unlawful purposes.
Attempt to reverse-engineer, decompile, or disassemble the software.
Interfere with the Service’s operation or attempt to gain unauthorized access to its infrastructure.
b. Compliance
You are responsible for ensuring your use of the Service complies with all applicable laws, regulations, and third-party rights.
a. Ownership
The Service and all associated materials, trademarks, logos, and content are owned by BirdDog Software, LLC and are protected by intellectual property laws.
b. License
We grant you a non-exclusive, non-transferable, limited license to use the Service for your internal business purposes, subject to these Terms.
a. User Data
You retain ownership of all data you input into the Service (“User Data”). By using the Service, you grant us a license to process, store, and transmit User Data solely to operate and provide the Service.
b. Privacy Policy
Our use of User Data is governed by our Privacy Policy, which is incorporated by reference into these Terms.
a. Uptime
We strive to maintain 99.9% uptime for the Service but do not guarantee uninterrupted availability.
b. Support
We provide technical support as described in your subscription plan.
c. Maintenance
We reserve the right to temporarily suspend the Service for scheduled maintenance or urgent updates.
a. By You
You may cancel your subscription at any time. However, you will not receive a refund for any unused portion of the subscription period.
b. By Us
We may suspend or terminate your access to the Service for violation of these Terms, non-payment of fees, or if required by law.
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the extent permitted by law, BirdDog Software, LLC will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability will not exceed the total fees paid by you in the 12 months preceding the claim.
You agree to indemnify and hold harmless BirdDog Software, LLC from any claims, damages, liabilities, or expenses (including attorney’s fees) arising out of your use of the Service or breach of these Terms.
We may update these Terms from time to time. Changes will take effect upon posting the updated Terms on our website. Your continued use of the Service constitutes acceptance of the updated Terms.
a. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles.
b. Dispute Resolution
Any disputes will be resolved through binding arbitration in [Insert City/State], except where prohibited by law.
If you have any questions or concerns, please contact us at:
BirdDog Software, LLC
6444 S Walker Rd, Fruitport, MI 49415
hello@getbirddog.ai
215-470-5457
These Terms, together with the Privacy Policy and any additional agreements, constitute the entire agreement between you and BirdDog Software, LLC regarding your use of the Service.